Drafts, edits and formats moderately complex to complex technical manuals, project and/or other technical documentation. Drafts and/or edits moderately complex web content.. Researches, analyzes and translates technical information for technical and non-technical users. Utilizes knowledge of HTML, JavaScript languages and other web-based tools to build framesets, menus, search engines and/or glossaries for websites. Authors original content from information supplied by others or gathered directly. Conducts audience analysis for moderately complex to complex problems and projects. Edits technical documentation authored by others and ensures documentation is in compliance with internal standards and external regulations. May participate in establishing documentation guidelines. May create and present graphical technical presentations. Provides guidance to less experienced technical writers: 3+ years technical documentation and publication experience.

Additional Job Details:
Role/Skills: The Enterprise Patching Program will establish a centralized governance body that addresses Governance, People, Process and Technology aspects of patching with a clear objective of increasing patch throughput and coverage for servers within the client's infrastructure environment. This is a high priority effort that requires urgency and exceptional accuracy by all team members to enable compliance without interruption. This position is responsible for developing the technical and pictorial depictions for the Enterprise Patching Program, including complex technical manuals, process flows and other technical and user-oriented documentation. This program is a large, enterprise-wide initiative with multiple individual complex work stream activities.

Qualifications and Skills: The best candidate will possess technical writing skills of the following for at least 5-7 years: Is able to author original content from information supplied by others or gathered directly. Edits technical documentation authored by others and ensures all documentation is compliant with internal standards and any required external regulations. May participate in establishing documentation guidelines May create and present graphical and technical presentations Participates in transforming architecture and design principles into specific system requirements and specifications. Strong preference for previous Banking technology experience. Experience with the capturing and understanding of business requirements, quality assurance of results and interfacing with management. Demonstrated ability to develop process flow diagrams using Visio. Demonstrated ability to effectively use SharePoint for documentation, materials organization, list generation and calendars. Must be able to coordinate multiple technology area resources to source input and achieve targeted timelines. Excellent verbal and written communication skills (in English). Candidate must present a professional image, be able to articulate thoughts clearly, and produce high quality written products. Works reliably, both independently and within a team environment, with limited supervision and guidance. Must be detail-oriented, and possess a strong, results-oriented work ethic.

Detailed Qualifications and Responsibilities: Responsible for complex, technical documentation tasks and projects with either a writing or editing focus. Coordinate Playbook creation and consolidation of stake holder feedback. Ensure the timely posting of all required project management artifacts and approvals in compliance with our methodology standards. Maintain project in an audit ready condition and work to ensure project is in full compliance with TPM methodology and standards.

Job Details

Job Type:
Location: Remote,
Job ID: 14-64447
Date Updated: July 4, 2019